Refund and Return Policy – Urban Store India

1. Returns

Products can be returned within 30 days of delivery.

Returned items must be unused, in their original packaging, and with tags intact.

2. Refunds

Refunds will be processed and credited within 5–7 business days after the returned product is received and inspected.

The refund will be credited to the original payment method, including payments made via PhonePe.

3. Non-Returnable Items

Items purchased on sale or at a discount are considered final sale and are not eligible for return or refund.

4. How to Initiate a Return

1. Contact our support team via email or phone with your Order ID.
2. Our team will provide the return address and detailed instructions.
3. Once we receive and inspect the returned item, your refund will be processed.

5. Contact Us

If you have any questions or concerns regarding returns or refunds, please reach out to us:

• Email: urbanbrand123@gmail.com
• Phone: +91 7016355280
• Address:
  Urban Store India,
  One World Building, A wing Office No. 518,
  Near Sheetal Park, Ayodhya Chowk,
  150 Feet Ring Road, Rajkot, Gujarat – 360006